Travel Tips

Before you go:

1. Check official travel advice for where you are travelling to
   • Safety guidelines, entry rules and local laws. Sign up for email updates from the DFAT (Department of Foreign Affairs and Trade).
   • Department of Foreign Affairs and Trade
2. Make sure your passport is valid
   • Some countries have specific requirements for passport validity.
   • Department of Foreign Affairs and Trade
3. Check entry requirements
   • Visas, proof of onward travel and vaccines/health requirements.
   • Department of Foreign Affairs and Trade
4. Ensure your Travel Insurance Policy provides the cover you need
   • Before you book your trip make sure it provides cover for your destination(s), cancellation, any planned activities and is for the correct purpose such as business or leisure.
5. Pre-existing medical conditions
   • If you have any pre-existing medical conditions, refer to your policy to ensure they are covered.
6. Save important documents securely
   • Make sure you have access to the DigiDoc for your insurance policy information and that you can access this abroad.
   • Have photos/scans of passports, visas and bookings/ticket documents.
7. Have a backup of important telephone numbers
   • Ensure you can access the emergency medical assistance line and have a backup of relatives/friends numbers.
8. Check your phone plan for roaming/charges abroad
   • Set up device tracking before you go on your trip.
9. Tell your bank you are travelling
   • Or check their guidelines and take at least two payment methods.
10. SmartDelayTM
    • Check your policy and if eligible register your flights at least 24 hours in advance to benefit from SmartDelay.
    • Validate eligibility

While you are away:

1. Stay aware of your surroundings
   • In busy areas pickpocketing and distraction theft are common.
2. Do not advertise valuables
   • Use a cross-body bag or money belt and keep belongings out of sight where possible. Visible expensive jewellery, carrying your phone or wallet, in your hand or back pocket may attract unwanted attention.
3. Keep Valuables and Money safe
   • Do not leave valuables unattended at any time especially when around the pool or at the beach. Use hotel safes and keep a photo of what you store in them.
4. Be cautious with alcohol
   • Being intoxicated can increase risk and may affect insurance claims.
5. Follow local laws and customs guidelines
   • These could be things such as dress codes, photography restrictions, smoking or vaping rules. Avoid fines or arrest.
   • Travel Aware – Travel Aware
6. Only use licensed taxis/ride services
   • Agree fares in advance where meters are not standard.
7. Be smart online
   • Avoid public Wi-Fi for banking, use hotspots or VPN services and watch out for free Wi-Fi traps.
8. Swim safely
   • Follow lifeguard advice and flags when they are in place. Watch out for currents, do not swim alone and be extra careful after drinking alcohol.
9. Take day trip safety rules seriously
   • Use reputable operators, proper equipment and do not take part in activities your insurance does not cover.
10. Please find the link below to some useful Frequently Asked Questions
    • Frequently Asked Questions | CSP
11. We are here to help you
    • If you have any further questions that have not been answered, please do not hesitate to contact us.
    • Contact Us | CSP